We Take Care Of Clinical Repetitive Routines So Clinicians Can Take Care Of What Matters Most
Q is the most comprehensive, customizable, and controllable clinical AI in the world —and gets smarter with every experience. We pair it with our expert clinicians in a hybrid model that takes full responsibility for your repetitive routine clinical processes, end to end.
Meet Q
Watch a physician use Q to assign a patient task, conduct an outreach call, deliver lab results, and handle follow-up questions — without pulling anyone off the floor. This is one workflow. Request a demo to see what it looks like running inside your organization.
Q is your workforce. Infinitely scalable. Always on.
Lab Test Follow-up
Post Op Follow-up
Health Check
What Q Does
Run the coordination layer.
Every routine clinical process, handled automatically and accurately at whatever volume your organization operates, including scheduling, intake, referrals, discharge planning, care coordination, medication management, and documentation, orchestrated together with your clinical partners to support a more efficient and productive patient journey.
Scale the reach of your clinical team.
Because Q is designed for the highest efficiency and broadest application, your organization can safely handle greater volumes of patient interactions and deeper degrees of engagement, consistently and continuously, in a way that feels like support rather than automation. Q doesn't replace your team. It multiplies them.
Deliver partnership, not software.
Q is not a tool you manage. It is a managed service that deploys in hours, customizes through conversation, and improves automatically — without adding headcount, IT overhead, or implementation risk.
The Numbers
Q’s production results are human-audited across live patient interactions — measured against the same standards used to evaluate human clinicians.
Clinical Accuracy
Measured against validated clinical protocols across 25 workflow types. Not pattern matching. Not keyword recognition. Clinical reasoning held to the same standard as a trained clinician — across every workflow, every interaction, every time.
Empathy Pass Rate
The people on the other end of a Q interaction are not tolerating automation. They describe it as speaking with a nurse. That is not an efficiency story. That is a quality story — and it is what makes AI-driven engagement viable at scale across any population.
No Harm Rate
At every clinical boundary, mandatory escalation protocols executed. Every case flagged, handoff completed, none left without oversight. Where detection was hardest, Q still caught 97 out of 100 genuine safety signals — with the audit layer catching the rest.
Response Time
The operational layer, running in real time. No queue. No delay. No friction. Every interaction handled at the speed the situation requires — without the lag, hold times, and coordination gaps that define the current standard across healthcare operations.
What Partners Say
Built for journeys. Not just tasks.
Most clinical AI is still in its infancy. Voice trees. Scripted chatbots. Single-task models that answer one question and stop. The field is only beginning to understand what it means to deploy AI that acts, learns, and improves on its own.
Q operates at Stage 4 of clinical AI autonomy — Clinical Task Execution — where the agent doesn't just converse. It reads from and writes to clinical systems. It executes tasks under clinician direction. It completes workflows. And it learns from every interaction it has, automatically.
Getting to Stage 4 required building the architecture from the ground up to support it. Q runs on three layers: an agent builder, a task manager, and a care journey orchestrator, with each layer training the one below it. Foundation models handle conversation. Twenty parallel guard agents monitor for clinical safety in real time. Three audit layers — raw signal, AI auditors, and human calibration — keep every interaction accountable.
The result: new workflows deploy in hours, not weeks. Every conversation runs through a self-healing loop. Every improvement is inherited by every workflow that follows it.
What's under the hood:
- Real-time, autonomous voice and text conversations with patients and clinicians
- Bilateral AI-accelerated EHR connectivity
- Strict data segregation and sovereignty by design
- Automated data mapping
- ~2.5s turn cycle across signal, reasoning, response, and delivery
Foundation systems enable intelligent multi-step journeys. Task-based systems cannot.
Clinical-grade. Every time.
Performance that compounds with every cycle.
Across 6,000 live calls and 25 clinical workflows, Q performed at the same level as clinicians for its given routine processes and tasks. Since then, over 20,000 interactions including real-world patient engagements have been tested, showing continued improvement at scale.
Within a single 2.2-second response window, Q ingests audio, cancels noise, transcribes speech, runs clinical reasoning alongside approximately 20 concurrent safety and compliance guard agents in parallel, validates the response, and delivers it back to the patient: fully governed, fully logged, every time.
And it compounds. Every conversation makes the next one better.
By the numbers:
- 98.4% no-harm clinical safety rate, within published clinician benchmarks
- 99.6% clinical accuracy, within the range of inter-clinician variability
- 98.7% empathy pass rate, measured against the same interpersonal standards used to evaluate human clinicians
- Measurable improvement with every iteration cycle
98.4% clinical safety. 98.7% empathy. 2.23 seconds.
Built To Compliance Standards
HIPAA
TCPA
TCPA-compliant. Q contacts individuals only with documented prior consent. Every outreach interaction is logged with consent status, timestamp, and interaction record.
AI Transparency
Individuals are always informed they are speaking with an AI. Every interaction is disclosed and recorded in accordance with applicable federal and state requirements.
